Showing posts with label patrons. Show all posts
Showing posts with label patrons. Show all posts

Friday, November 28, 2008

From Prix Fixe to Cold Tea: A Glossary of Popular (and Obscure) Restaurant Terms

An Offbeat Glossary of Restaurant Terms
Everyone knows what a bistro is...right? And a la carte is a
term that even a fifth grader knows...well, maybe not. And
what exactly does smart casual mean? There are so many
words and terms in the English language that are taken for
granted, including those used in the restaurant industry. In a
public service to diners from Boston to Bakersfield,
Boston's Hidden
Restaurants
(Note: This page is part of our restaurant features section.) presents a glossary of useful, as well as totally useless, restaurant terms.
A La Carte

A term used by more upscale, expensive restaurants that
means each item is separate. If a restaurant says that
bread and water are a la carte, flee as quickly as you can.

Bar Pizza

A type of pizza served in bars (duh!) that is smaller in
diameter (usually about 10 inches) and greasier than pizzas
found in restaurants or sub shops. Bar pizza tends to taste
better with beer, and MUCH better after many beers.
Bistro
If a place that calls itself a bistro does not have a wine list, it is simply known as a "small restaurant." A small restaurant, usually informal, that typically has a decent wine list.
Captain
An employee at a restaurant who supervises the waitstaff
and typically seats patrons. These people used to be called
"hosts," but for some reason, many restaurants now call
them "captains." Some restaurants include a place on the
bill for tipping captains. If you see this, flee as quickly as you
can.
Chef
Typically, the chief cook of a restaurant staff. Don't ever
call a chef a cook; he or she will not like that and may put
some extra MSG in your food.
Cold Tea

A term used, usually late at night, that means beer. This
term is fairly common in Chinese restaurants that stay open
after the bars close. The serving of cold tea is often illegal
and unethical, and we at Boston's Hidden Restaurants do
not condone the ordering of cold tea. But our view on that
may change from weekend to weekend.
Kosher
Food that conforms to Jewish dietary laws and rituals.
Pork and shellfish are never kosher, nor is meat mixed with
dairy products. If you see a restaurant named "Ralph's
Clam Shack and Rib House," chances are, it is not kosher.

Prix Fixe

Often, that set price will drive a person to drinking lots and lots of cold tea once his or her credit card bill comes in the following month. A full meal, typically with between three and seven courses that is offered at a set price.
Smart Casual
'Nuff said. George Costanza on "Seinfeld" coined this term. A dubious restaurant dress-code term, typically meaning, "no jeans and sneakers, but don't wear with a suit and tie, either." In other words, dress like you are playing 18 holes of golf (but don't wear metal spikes).
Special of the Day
Whatever didn't sell out the night before.
Trattoria
A restaurant, usually informal, that serves simple,
old-fashioned Italian meals. If a trattoria also has a decent
wine list, another name for the place would be bistro (see).
But a bistro cannot be a trattoria unless it serves Italian
food. However, if a bistro does serve Italian food but does
not have a decent wine list, then it is no longer a bistro. It is
a trattoria. Actually, it may be best to just forget the whole
thing. Both are restaurants. OK?
All Rights Reserved. Copyright © 2005, Boston's Hidden Restaurants.
Boston's Hidden
Restaurants
is a restaurant guide that
features top little-known dining spots in Boston and New
England.

Monday, September 22, 2008

A Presentation Tea Chest For An Elegant Tea Service

The hardwood chests are simple, yet elegant, and the presentation process dignifies the traditions of the tea ceremony that have evolved throughout history. With the wide range of whole-leaf teas available today, the Tea Butler Presentation Chest makes it possible for individuals to examine and select teas based on color, texture, and aroma. In most tea services today, a tea box or menu is used for presenting tea, but the consumer's tea selection is often made by name recognition only.
Tea Butler Presentation Chest:
This allows the patron or guest to easily open the tea jar to examine the tea's texture, color, make-up, and scent. The chest has an attractive velour faced foam insert with octagonal cutouts that hold the tea jars, while allowing them to be easily removed for closer viewing. Each chest contains one set of loose-leaf tea selections.

The Tea Butler presentation chest is made of beautiful hardwood and has a series of see-through sparkling clear octagonal acrylic tea jars.
The plaque can easily be customized for each tea blend selection and can include individual or organization names and/or logos. For example, herbal caffeine-free teas are located on the left, black and flavored black teas are in the middle, and green and flavored green teas are located on the left, black and flavored black teas are in the middle, and green and flavored green teas are located on the left, black and flavored black teas are in the middle, and green and flavored green teas are located on the right. The teas are organized by tea type to simplify the presentation. A tea plaque, located in the tea chest cover, has a detailed description of each tea, and each block is aligned with its corresponding tea jar.
Tea Butler Presentation Process:
In a restaurant table service, for example, the server brings the Tea Butler to the table, describes how the teas are organized on the tea plaque, and then goes about other tasks while the patron takes a few minutes to read the descriptions, examine the teas, and make their choice. There is no need for extensive training about the individual teas.
Tea Butler Benefits:
The added benefit for owners is that their Restaurant owners like it because the Tea Butler can be brought to the table with the dessert menu, thus encouraging patrons to have dessert, after dinner beverages, or both. Servers like it because it's simple to use and their patrons enjoy it. Restaurant owners like it because it is interesting and informative, and adds a pleasurable dimension to their dining experience.

Servers like it because it's simple to use and their patrons enjoy it. Servers like it because it is interesting and informative, and adds a pleasurable dimension to their dining experience. Restaurant owners like it because it is interesting and informative, and adds a pleasurable dimension to their dining experience. Restaurant owners like it because it's simple to use and their patrons enjoy it. Restaurant owners like it because it's simple to use and their patrons enjoy it.

Servers like it because it's simple to use and their patrons enjoy it. Past experience has shown that patrons like it because it is interesting and informative, and adds a pleasurable dimension to their dining experience. The Tea Butler offers patrons an opportunity to explore new teas and make an informed decision about their tea selection.
Tea Butler Series Presentation Chests and Trays:
The Tea Butler chests and trays come in a variety of sizes in either maple or cherry. The beautiful hardwood products are stained mahogany and varnished to produce an attractive display product. The presentation chests are available in 6 or 8 count maple; and 9 or 12 count cherry. The presentation tray is available in 6 or 8 count maple. There are 12 standard plaques and tea sets for the maple and cherry chests, and 3 standard plaques and tea sets for the tea trays. Custom plaques and tea sets versions can be implemented. Each of these products can be viewed with graphic detail on our website.
Specialty Teas and the Silken Tea Sachet:
As interest in tea has grown, consumers are looking for even more variety. Specialty teas are now the most interesting and fastest growing sector of tea, and its growth is poised to continue over the next decade, according to the Tea Association of the USA. A fitting definition of specialty tea is tea that has been specially cared for in ways that allow the teas to achieve their highest level of quality. This care starts with the planting, cultivating, and careful timing of when and how the tea is harvested, processed, packaged, and shipped. This produces teas which are wonderful to taste, have great sensory appeal, are interesting to the eye, and are soothing and relaxing to drink. This tea deserves a presentation that is as carefully prepared as the tea it presents.
In the presence of such fine specialty teas, it became apparent that the ordinary tea bag, because of its limited space for steeping, would not allow the full-leaf tea to brew to its full potential. To meet this need, tea vendors began looking for alternative ways to package these full-leaf teas that would be easy to use and attractive to consumers. Harney & Sons, one of the finest tea companies in the world, offers a broad range of silken tea sachets that contains a generous amount of pre-portioned loose leaf tea that provides a full two-cup teapot with a single sachet, taking the guesswork out of brewing a wonderful pot of tea. The Tea Butler has partnered with Harney & Sons to offer their fine teas to restaurants, resorts, and hotels, as well as for retail customers at its online store.
Tea Butler Trays in Coffee Shops and Retail Locations:
In recent years, however, there has been a growing demand for healthier beverages and the interest in tea, especially high-end specialty teas, has caught the interest of well known coffee chains such as the West Coast chain, formerly known as the Coffee Bean, now renamed the Coffee Bean and Tea Leaf. Traditionally, coffee shops have had a captive audience, with little interest in serving any but the most basic teas.
Coffee shops of all sizes have a common problem: lack of display counter space. The Tea Butler tray was designed specifically to meet this need. The trays are made of hardwood maple, and are stained mahogany and varnished. They are longer and narrower than the tea chests, containing one row of 8 sparkling clear octagonal acrylic tea jars and are uncovered. The tea description plaque is placed on a beveled surface on the tray, in front of the tea jars, with each tea description aligned with its tea sample. The trays are attractive, draw attention, and encourage patrons to order specialty teas. Some shops are also selling Harney & Sons colorful retail 20-count tea sachet tins as well. A stepped 8-tin rack fits nicely behind the tray, encouraging patrons to purchase their favorite teas.
Conclusion:
The presentation of tea doesn't need to be a blind, uninteresting process. With Tea Butlers, it can be simple, yet elegant and informative, where both the presenter and their guests can enjoy the process!
The author and owner of Espresso Fino, LLC is a wholesale distributor of tea and coffee products that sells to the high-end foodservice sector, based in Gilbert, Arizona. It also owns and operates an online store called Tea Butler,
http://www.teabutler.com
where a full range of specialty tea products are sold, including the Tea Butler brand teas and
presentation tea selection chests
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